Kibble Quest Board
Kibble Quest Board
Description
Turn mealtime into brain time. The Kibble Quest Board hides each bite under sliding covers, so your pet sniffs, nudges and slides their way to dinner. It slows down fast eaters and gives busy minds a real job to do.
- A workout for the brain: hide kibble or treats under the covers and let your pet use nose and paws to find every piece.
- Slows eating: each bite has to be earned, so meals become a puzzle instead of a race.
- For dogs and cats: puppies, senior dogs and curious cats all get the hang of it.
- Easy to clean: the covers come off for washing, and there are no metal screws to rust.
- Boredom buster: ideal for rainy days, alone time or a quick brain game before you head out.
Good to know
- It's a generous size, with plenty of room for paws and snouts.
- New to puzzles? Leave a few covers open at first so your pet sees where the food is, then close more as they learn.
- Always supervise your pet during play.
FAQ
What can I put in it?
Dry kibble or small treats work best.
How do I clean it?
Remove the covers and wash all the parts in warm, soapy water, then rinse and dry.
When will it arrive?
Orders ship within 2–4 business days and usually reach the US in 8–14 business days. Shipping is free on every order.
Shipping Policy
Shipping Information
When can I expect my order to ship?
- Please allow 2 to 4 business days for processing, customization and production before your order is shipped.
How long does shipping take?
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Average delivery time to the United States: 8 to 14 business days
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Average delivery time to other international destinations: 10 to 20 business days
- Please keep in mind that shipping times may be affected by things outside our control, like weather, holidays, or natural events. While most packages arrive on time, we cannot guarantee exact delivery dates. Any delays are the responsibility of the shipping carrier.
Can I cancel my order?
You can cancel your order if you do so within 24 hours of placing it and before it ships. To cancel, please email us with the subject line "Cancel my order" within this time and make sure to add your order number and the cancellation reason.
I entered the wrong address — what now?
If you notice a mistake in your shipping address, reply as soon as possible to your order confirmation email with the correct details. We can only update addresses within 48 hours of your order.
I picked the wrong size — what now?
If you ordered the wrong size, please contact us within 48 hours of placing your order. We can update the size before processing begins. After this period, if the item has already been packed or shipped, we can still arrange a replacement for you at a reduced cost. Please email us with your order number so we can assist you.
What if my item arrives damaged?
We carefully package all items, but sometimes products get damaged during shipping (about 1 in 1000 orders). If this happens, please contact us with your order number and a photo of the damage. We’ll gladly send a replacement free of charge.
What if I receive the wrong size?
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If we sent you the wrong size, we’ll send you a replacement free of charge.
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If you picked the wrong size without checking our size guides, we can send the correct size with a reduced amount, sharing the cost with you to make things easier.
What about pre-ordered or back-ordered items?
If your order has pre-ordered or back-ordered items, we’ll ship what’s available immediately and send the rest as soon as it arrives. If you receive part of your order, the rest will come shortly after.
Still have questions?
If you need more help, please contact us at contact@petjoyfuls.com. We aim to reply within 24 hours.
Refund Policy
Refund & Replacement Policy
At PetJoy, we want every order to arrive right and make your pet happy. If something goes wrong on our side, we'll make it right with a free replacement or a full refund.
Cancellations
- You can cancel for a full refund within 24 hours of placing your order, as long as it hasn't shipped. Email us with the subject line "Cancel my order" and your order number.
- After 24 hours your order is already being processed and packed, so it can no longer be cancelled.
When we'll replace or refund
Contact us and we'll send a free replacement or give you a full refund (your choice) if:
- Your item arrived damaged or defective.
- You received the wrong item, color or size.
- Your order never arrived: tracking shows it lost, or it hasn't arrived within 30 business days of shipping.
- Something else went wrong on our side.
Discounted orders are covered too. Orders placed with a promo code or during a sale are covered exactly the same as full-price orders.
Time limits
- Damaged, defective or wrong items: contact us within 30 days of delivery.
- Orders that haven't arrived: contact us within 60 days of placing your order.
Ordered the wrong size?
- Email us within 48 hours of ordering and we'll switch the size before your order is processed.
- After that, we can send the correct size at a discounted price. Send us your order number and we'll find the best option.
Change of mind
Because every order is packed and shipped individually by our fulfillment partner, we can't accept returns or give refunds for change of mind. Please check sizes and product details before ordering, and email us with any questions before you buy.
How to request a replacement or refund
- Email contact@petjoyfuls.com.
- Include your order number and a short description of the problem.
- Attach a photo if the item is damaged or wrong.
In most cases a photo is all we need. You won't need to send anything back unless we ask you to, and if we do, we'll cover the cost.
We aim to reply within 24 hours. Approved refunds go back to your original payment method within 5–10 business days; your bank may take a few extra days to show it.
Summary
- Cancel: full refund within 24 hours of ordering, before it ships.
- Damaged, wrong or defective: free replacement or full refund, within 30 days of delivery.
- Never arrived: free replacement or full refund, within 60 days of ordering.
- Wrong size ordered: free switch within 48 hours; discounted replacement after that.
- Discount codes: no effect on any of the above.
This policy does not affect your statutory rights.
It's just as described, very nice, although my cat hasn't figured it out yet, but I hope he enjoys it.
simple but fun. much bigger than expected
As described, she wanted to eat it lol
Looks the same, easy way to open the slots
Item as described and happy with purchase. puppy loves it too. quick delivery, seller recommend ⭐️⭐️⭐️⭐️⭐️
My dog mixed pitt, bit it trying to get the treats out, and at least it held up! It looks of good quality.
They are perfect
The dogs are playing with it fully!
Awesome! I washed all of the parts (it can be removed) and my old pekingese dog (15 yrs old) really likes it!
Also, great packaging!
My dog ate it.. because she figured it out quickly and then got bored cause there was nothing in it.. so she just ate the plastic.
This is the best dish I have received. The quality is very good, the design is very practical, and it is very easy to move the pieces around. They don't get stuck like other designs. Additionally, it has no metal screws, which makes it easy to clean and prevents rust.
It's quite a bit bigger than I expected. The quality is good and it moves easily. The dog caught on to it right away and didn't take long to pick it up. I guess with banana it might be better for it to stay hooked as well.
Fast delivery, just like in the photo. It was very simple and easy for my dog, but he had fun for a while.
At first i thought my kitten will be so quick to solve it and get bored but i was so wrong. The hard part of it is not just opening the slots but also getting the treat out of the slot and maine coon paws are quite big so he has to work hard for it. I think it’s gonna keep him busy for a while
I liked it; it serves its entertainment purpose for my dog.
Looks perfect. Excited to use
Item exactly as described and is well made. Our 40 lb puppy can slide the pieces easily to find the treats. It didn't take her long to get the few pieces. What is great is you can put more pieces in which keeps her busy and out of trouble when you are doing some work. Highly recommend item and seller.
Perfect
Nice size, section are easy to move, i'm sure my dog will love it, order dispatched and received very quickly, well packaged, seller recommended, thank you
The cat fiddled around for a long time. We enjoyed the activity.
This interactive toy arrived very quickly. It is just as it is advertised. The pieces move easily, with barely a nudge. I can pick it up and the pieces slide. My pitbull loves moving the pieces around to get the treats i place inside. Keeps him busy for hours. The holes for the treats aren’t very big, but you can break the treats into smaller pieces to put them inside. The bottom has sturdy rubber pieces to help with the toy sliding. Overall, this was a great purchase!
Looks great
Well-made, thick plastic. Sturdy. The dog has something to do.
